Low Price Guarantee
Terms and Conditions for Gardiners Low Price Guarantee
The Gardiners Furniture Low Price Guarantee is subject to the following terms and conditions.
Gardiners Home Furnishing Center Inc. (Gardiners) guarantees that if a Customer purchases any
item(s) of furniture or mattress from Gardiners and finds within 30 days after delivery of the item(s)
the identical merchandise available in stock at a lower advertised price by a Competitive Retailer (as
defined below) subject to the same terms and conditions as offered by Gardiners, Gardiners will refund
to the Customer an amount equal to the difference between the price the Customer paid at Gardiners
and the lower advertised price.
For purposes of this Guarantee, the price used to compare is the TOTAL MERCHANDISE ORDER
PRICE of the item(s) PLUS ANY APPLICABLE DELIVERY FEES Gardiners charges compared to
the TOTAL MERCHANDISE ORDER PRICE a Competitive Retailer charges for the identical item(s)
PLUS ANY APPLICABLE DELIVERY FEES WHICH PROVIDE THE COMPARABLE LEVEL OF
DELIVERY SERVICE AS GARDINERS STATED DELIVERY TERMS. Price used for comparison
does not include any additional fees or taxes such as, but not limited to, optional warranty costs or sales
tax associated with the sale of the merchandise.
Gardiners Low Price Guarantee is a limited guarantee with respect to the price of Gardiners
merchandise and does not make any other guarantees with respect to the features, quality, or
characteristic of such merchandise.
For purposes of this Guarantee, identical merchandise means that the item(s) must be the same
model made by the same manufacturer with the same patterns, materials, color, finishes, warranty and
For purposes of this Guarantee, a Competitive Retailer is any furniture retailer that offers furniture
or mattresses for sale to the general public and who regularly provides full delivery service, including
assembly and set up of merchandise in the Customer's home or business, to an area that is within
Gardiners established local delivery service area.
For purposes of this Guarantee, lower advertised price means any merchandise that has been
advertised by a Competitive Retailer to the general public by way of Radio, Television, Direct Mail,
Print or Internet advertising.
This Guarantee does not apply to any floor samples, clearance items, gifts with purchase items,
items not currently in stock, merchandise sold by membership clubs, going out of business sales or any
Gardiners reserves the right to modify, suspend or cancel this Low Price Guarantee at any time
without notice. In the event this Guarantee is modified, suspended or canceled, Gardiners will honor
this Guarantee on any purchase made on or before the last day this Guarantee is in effect.
In the event Gardiners is running a promotion where the customer may select a low price or long
term financing option, this guarantee will apply only in the event the Customer selects the low price
option over the long term financing option. Any merchandise purchased under the long term financing
option will not be subject to the Gardiners Low Price Guarantee.
Customer's shall submit claims under this Low Price Guarantee in the following manner: Customer
must present to Gardiners originals or legible photocopies of the relevant print advertisement, which
includes either a postmark or date of publication, from the Competitive Retailer and Customer's sales
receipt from Gardiners. In instances of radio or television advertisements, Customer must provide
the name of the Competitive Retailer, the channel or station on which it aired, and the date and time
of the advertisement. In the case of internet advertising the customer must provide the name of the
Competitive Retailer, the date of the advertisement and a screen shot of the relevant advertisement.
In all instances Customer's claims are subject to verification and investigation by Gardiners before
they will be accepted. All claims under this Guarantee can be submitted in person at any Gardiners
location or may be mailed to Gardiners Furniture, Attn: Low Price Guarantee Claims, 4241 Brookhill
Rd, Baltimore MD 21215. Claims must be received within 45 days after the Customer received their
merchandise from Gardiners.
In the event a claim is eligible and deemed valid, Gardiners will issue a refund check to the
customer within ten business days of the claim being verified and accepted. Refund checks will be
mailed to the Customer address as listed on the Customer's sales receipt unless Customer requests
another address be used. Gardiners is not responsible for any lost, delayed or destroyed mail. Should
any merchandise be returned to Gardiners after a claim is paid, Customer's credit received will be
reduced by the amount of the claim that has been paid under this guarantee so that Customer's refund
will be a net of all refunds paid.
The Gardiners Low Price Guarantee is void where prohibited by law.
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